Health Information Specialist I
Company: CIOX Health
Location: Boynton Beach
Posted on: November 10, 2024
Job Description:
Health Information Specialist I
Job Locations
US-FL-Delray Beach - US-FL-Boynton Beach - US-FL-Boca Raton
Requisition ID
2024-37733
# of Openings
1
Category (Portal Searching)
Operations
Position Type (Portal Searching)
Employee Full-Time
Overview
Who we are...Datavant protects, connects, and delivers the world's
health data to power better decisions and advance human health.
Datavant is a data platform company for healthcare whose products
and solutions enable organizations to move and connect data
securely. Datavant has a network of networks consisting of
thousands of organizations, more than 70,000 hospitals and clinics,
70% of the 100 largest health systems, and an ecosystem of 500+
real-world data partners. What we offer...By joining Datavant
today, you're stepping onto a highly collaborative team that is
passionate about creating transformative change in healthcare. We
invest in our people and believe in hiring for high-potential and
humble individuals who can rapidly grow their responsibilities as
the company scales. What we need...This is an entry level position
responsible for processing all release of information (ROI),
specifically medical record requests, in a timely and efficient
manner ensuring accuracy and providing customers with the highest
quality product and customer service. Associate must at all times
safeguard and protect the patient's right to privacy by ensuring
that only authorized individuals have access to the patient's
medical information and that all releases of information are in
compliance with the request, authorization, company policy and
HIPAA regulations.
Responsibilities
What You Will Do...
- Receive and process requests for
patient health information in accordance with Company and Facility
policies and procedures.
- Maintain confidentiality and security with all privileged
information.
- Maintain working knowledge of Company and facility
software.
- Adhere to the Company's and Customer facilities Code of Conduct
and policies.
- Inform manager of work, site difficulties, and/or fluctuating
volumes.
- Assist with additional work duties or responsibilities as
evident or required.
- Consistent application of medical privacy regulations to guard
against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring
compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and
information from paper sources and/or electronic health
record.
- Ensures medical records are assembled in standard order and are
accurate and complete.
- Creates digital images of paperwork to be stored in the
electronic medical record.
- Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes,
opening mail, and data entry.
- Must meet productivity expectations as outlined at specific
site.
- May schedules pick-ups.
- Other duties as assigned.
Qualifications
What Helps You Stand Out... Required
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other
general office equipment on a regular basis.
- Professional verbal and written communication skills in the
English language.
- Detail and quality oriented as it relates to accurate and
compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to
changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced
environment.Preferred
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and
customers.
- Comfortable bringing new ideas, process improvement
suggestions, and feedback to internal stakeholders. Working
conditions & physical demands Work is generally performed in an
office environment in which there is only minimal exposure to
unpleasant and/or hazardous working conditions. Must have the
ability to stand and sit frequently throughout an eight-hour
period, reach horizontally and vertically for overhead use. Must be
able to use a telephone or headset equipment. Incumbent must be
able to lift 20 lbs., perform work at a computer terminal for 6-8
hours a day, and function in an environment with constant
interruptions. Reasonable accommodations are available to qualified
individuals with disabilities. Low to no travel required. To ensure
the safety of patients and staff, many of our clients require
post-offer health screenings and proof and/or completion of various
vaccinations such as the flu shot, Tdap, COVID-19, etc. Any
requests to be exempted from these requirements will be reviewed by
Datavant Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may
be available on the basis of disability, medical contraindications
to the vaccine or any of its components, pregnancy or
pregnancy-related medical conditions, and/or religion. For remote
work, this position requires that you provide a high-speed internet
connection, subject to applicable expense reimbursement
requirements (if any), and a work environment free from
distractions.With very limited exceptions (medical conditions or
sincerely held religious beliefs that prohibit you from getting the
vaccine), one of the requirements for this job is that you be fully
vaccinated against COVID-19. *Except for states where legally
prohibited to enforce mandates. Pay ranges for this job title may
differ based on location, responsibilities, skills, experience, and
other requirements of the role. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. This job is
not eligible for employment sponsorship.
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Keywords: CIOX Health, Bonita Springs , Health Information Specialist I, Healthcare , Boynton Beach, Florida
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